Our service levels
Updated daily. Times in working days.
Underwriting and decisions
Timelines are averages for fully packaged cases.
AVM-eligible cases
11 days to offer
Desktop valuation cases
11 days to offer
Physical valuation cases
11 days to offer
Intermediary service
We're answering the phone in
4 minutes
We're responding to chat in
3 minutes
Joining our panel
New firm registration
Closed
Additional advisor registration
1 week