For intermediary use only. Visit our customer website here.

Initial case assessment: ‌

Referrals: ‌

App to offer: ‌

Fully packaged

App to offer: ‌

Average

Phone pick up: ‌

Live chat: ‌

Our service levels

All times in working days.

Hand holding a pencil

Initial case assessment

3 days

Referrals

< 1 day

App to offer

Fully packaged cases

5 days

Average

10 days

Talk to us

Phone pick up

3 mins

Live chat

2 mins