Our service levels

Accurate as of 6th June 2024. All times in working days.

Hand holding a pencil

Decision in principle refers

Same day

Valuation instructed

On submission

Desktop vals typically returned within 3 days
Phyiscal vals typically returned within 5 days

Average application to offer (subject to valuation timescales)

Fully packaged cases

13 days

Where additional docs are required

17+ days