Packaging & criteria

Identification

Identity verification is required for all owners, income boosters and deposit boosters.

Box

Packaging guidance:

A copy of one of the following documents must be supplied:

  • Current full UK or EU passport
  • Current full or provisional UK/EU driving licence
  • Current overseas passport or identity card

Please note:

Where a current full/provisional UK/EU driving licence has been used as proof of identity, it cannot be used for proof of address.

Optional services such as cable TV, internal or mobile phones are not considered to be utility bills.